The purpose of this policy is to give you a clear picture on how personal data, whose responsibility falls on Eden Entertainment Ltd, will be treated in accordance with the principles of transparency, limitation of purpose, minimization of data, accuracy, integrity and confidentiality, as well as respecting the rest of the obligations and guarantees established in Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data .
We use different methods to collect data from and about you including:
Direct interactions. You may give us your identity, contact details and other data by filling in forms or by corresponding with us by email, phone or otherwise. This includes personal data you provide when you:
Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
To provide customer service through any channel established by Eden Entertainment Ltd.
In this regard, you are informed that, in order to be able to offer you products and services in accordance with your interests, you reserve the right to develop a "commercial profile" based on the information provided.
However, you will at all times have the right to withdraw your consent for any of the aforementioned purposes, without affecting the legality of the treatment based on the execution of the contract prior to its withdrawal.
For this, you can write to the email address [email protected]edenleisure.com indicating the object of your request
On the other hand, we inform you that the completion of all the data requested through the Website is necessary to achieve optimal provision of the services made available to the User.
If all the data is not provided, Eden Entertainment Ltd does not guarantee that the information and services provided can be provided correctly or adjusted to your needs.
We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements.
In the case of marketing communications we always ask for specific permission from the data subject to retain their email address and/or phone number indefinitely. You will be reminded continuously in every mail shot that you may opt out whenever you like of these communications. When youopt out, your data will be deleted immediately.
What are cookies? A cookie or cookies is a file that is downloaded to your computer when you access certain web pages.
Cookies allow a web page, amongst other things, to store and retrieve information about the browsing habits of a user or their team and, depending on the information it contains and the way in which its equipment is used, can be used to recognize the user.
You can allow, block or delete cookies installed on your computer by configuring the browser options of your computer.
If you do not accept cookies, the website may not work correctly.
We do not, and will not, sell any of your personal data to any third party. It is not our business to do so, and we want to earn your trust and confidence.
Your data may only be communicated to:
To do this, you must send an email to [email protected]edenleisure.com stating the right exercised, your name and surname, address for the purposes of notifications, along with a copy of your ID or other valid document that proves your identity.
You have a right of access to personal data held by. This right may be exercised by emailing us at [email protected]edenleisure.com. We will carry out our best efforts to process your request within one month or, if the request is particularly complex, two months. We can provide you with a copy of your personal data in electronic format or hard copy.
We appreciate feedback from you to ensure that our records are accurate and up to date. To update your personal data submitted to us, you may email us at [email protected]edenleisure.com
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data please email us at [email protected]edenleisure.com or, to stop receiving an email from an Eden Entertainment marketing list, please click on the unsubscribe link in the relevant email received from us.
Individuals may have other rights in relation to the personal data we hold, such as a right to be forgotten, to restrict or object to our processing of personal data and the right to data portability. If you wish to exercise any of these rights, please send an email to [email protected]edenleisure.com.
Eden Entertainment Ltd has adopted in its information system the technical and organizational measures legally required, in order to guarantee the security and confidentiality of the stored data, thus avoiding, as far as possible, its alteration, loss, treatment or unauthorized access.
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, you must submit a request, in writing to Data Protection Officer at Eden Place, St Augustine Street, St Julian’s Malta, or email address [email protected]edenleisure.com. We will look into and respond to any complaints we receive.
Version 1.0 (May 2018) | EDEN ENTERTAINMENT LTD.